Delivery information
Delivery times:
When you place an order on our store, it is shipped within 24/48 hours by our teams.
It is important to note that shipping refers to the departure of your items from our suppliers' warehouses and their delivery to the carrier, and not delivery which can take between 7 and 14 working days.
If you are not in Europe, please allow a few extra days to receive your item.
Even if 95% of our packages are delivered within 10 days, delivery can take up to 3 to 5 weeks in the event of force majeure (exceptional events, stock shortages (given the popularity of some of our products), weather conditions, etc.)
If the delay seems long, don't worry, you can track the progress of your order on the ORDER TRACKING page.
Important details:
When you place an order containing multiple products, it is possible that several of our suppliers will be involved. In addition, and to avoid high delivery costs due to excessive delivery weight, different items in the same order may be sent separately.
It is therefore quite normal that you may receive your items individually and at different times.
Do you have a question?
If you have any questions, you can contact us by email:
skinvitalize2entreprise@gmail.com
ABOUT
Since the dawn of time, ancestral beauty rituals have revealed the secrets of radiant skin. At ZONO'S BRAND, we draw on this age-old wisdom to create innovations that transcend time.
From the revolutionary cryotherapy of SkinVitalize 2 to the age-old techniques of Gua Sha and the professional lighting of the Lexora Box, we are reinventing the codes of beauty for modern women who refuse to compromise.
Because every woman deserves authentic and personalized beauty, we design solutions that adapt to your lifestyle, revealing your purest natural radiance day after day.